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What is the procedure to make a claim when returning to Australia?

April 26, 2017Australia claim procedure returning

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What is the procedure to make a claim when returning to Australia?

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A. Commonwealth Bank should not be contacted in the event of making a claim. Instead, please contact Zurich on 1800 285 189 Monday to Friday (Sydney time), within 30 days of returning from overseas. Zurich will require you to complete a written loss report/claim form which can be downloaded from their website. Please visit www.zurich.com.au and click on ‘personal products’ then ‘credit card insurance’ and you will find the relevant claim form under the heading ‘Making a claim’.