What is the procedure for sending my Sat Nav in for repair?
First thing to do is to fill the the repair form on the website and print out the packing slip. Then package your Sat Nav well in a box or padded envelope. Make sure it’s sent with an insured service. Then send it to: MRC Repair Centre 177a North End Road W14 9NL Once we receive the unit we will attempt the repair. If the problem is more serious than expected we may need to contact you to advise you of a new price, and get your authority to continue. If we repair your unit successfully then we will request online payment by sending you an email. If we could not repair the unit, we will request payment for the minimum charge and return the item (if you prefer we can normally recycle for parts at no cost to you). Once payment is received we will post the unit back to you using an insured, signed-for service. If you authorised us to recycle the unit then no payment will be required and the unit will not be returned. You receive your fully working unit back, and tell all your friends about
