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What is the procedure for providers to address problems with support coordinators/case managers or other providers regarding lack of cooperation or job performance issues?

April 26, 2017address Case coordinators lack managers problems procedure support

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What is the procedure for providers to address problems with support coordinators/case managers or other providers regarding lack of cooperation or job performance issues?

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A provider complaint resolution process will be developed with information included in a new final chapter of the manual. In the interim, providers may report issues to DIDS Regional Office Directors or their designees.