What is the procedure for porting of postpaid numbers?
• You should first approach your preferred new mobile service provider with the necessary documents. • You will be asked by the new mobile service provider to provide a written authorisation to initiate the port request. Your new mobile service provider would then verify the information you have filled up in the form with your identification document. • Once your application is accepted by the new mobile service provider, the new mobile service provider will work with your existing mobile service provider to process and activate your port request. In most cases, the port request will be activated the next working day. • Your new mobile service provider will also issue you a new SIM card and advise you when you should replace the old SIM card with the new SIM card. Prior to this, you should use your existing old SIM card. • Once the porting process has been completed, the new mobile service provider will send an SMS to notify you of your porting request activation. • If for some reason
