What is the procedure for parents, PTA, or the community to file a complaint or concern about an RISD principal or administrator?
The RISD Board of Trustees intends that, whenever feasible, complaints be resolved at the lowest possible administrative level. The first step to appeal any action or decision shall be an appeal to the next higher level of authority (from the level where the action was taken or decision made). For example, if a parent is unhappy with an action or decision of an assistant principal, the next higher level would be the principal, then the area assistant superintendent, etc. When it is not possible to resolve issues informally: Texas Education Code 26.001 directs the Board of Trustees to establish procedures to consider complaints that a parent’s right has been denied. This policy in RISD is Board Policy FNG (LOCAL), which provides students and their parents an orderly process for the prompt and equitable resolution of a complaint when a concern has not been resolved through informal means. FNG (LOCAL) outlines a three-level complaint process designed to allow progression of the complaint
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