What is the procedure for ordering FWTS?
The ordering process will be completely automated. The DARs will use their personal computers to electronically access the FWTS Service Order Tracking System. This system will allow the DAR to initiate a service order, track the service order status, track equipment shipments, initiate trouble complaints and review user billing information. Dial-back access control and multi-level security on the system prevent misuse by unauthorized persons.