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What is the procedure for filing a landlord/tenant complaint?

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What is the procedure for filing a landlord/tenant complaint?

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Complaints are taken by the Department of Permits and Inspections. The telephone number to call to make a complaint is (410) 996-5235. Calls are taken from 8:00 a.m. to 4:30 p.m. Monday through Friday. All pertinent information will be filled out by a staff member on a complaint form which is then given to an inspector who will perform a field inspection. Depending on the situation, the inspector will take all necessary proper action.

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