What is the procedure for dealing with a maintenance problem in my apartment or building?
If you have maintenance problem or request, please fill out a maintenance request form which can be found in your building’s lobby or basement. Deposit the completed form in the locked maintenance request box located in the same area. Any necessary repairs will be performed either by your Superintendent, other building personnel, or an outside contractor such as a plumber or an electrician. If you do not receive a satisfactory or timely response to your request, or would otherwise like to speak to the Director of Residential Services for your building, please feel free to contact him or her at (212) 854-9301. If you have an after hours maintenance emergency and cannot locate building personnel, contact the Facilities Service Center at (212) 854-2222.
If you have maintenance problem or request, pleas fill out a maintenance request form which can be found in your building’s lobby or basement. Deposit the completed form in the locked maintenance request box located in the same area. Any necessary repairs will be performed either by your Superintendent, other building personnel, or an outside contractor such as a plumber or an electrician. If you do not receive a satisfactory or timely response to your request, or would otherwise like to speak to the Director of Residential Services for your building, please feel free to contact him or her at (212) 854-9301. If you have an an after hours maintenance emergency and cannot locate building personnel, contact the Facilities Service Center at (212) 854-2222.
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