What is the procedure for changing equipment?
At the AMS-IX switches port security is used to protect its infrastructure against unwanted packets and network loops. It prevents MAC addresses other than the locked MAC address from sending packets onto the AMS-IX platform. Previously, a port was shut for 10 minutes per violation. This has changed. Ingress (from the switch’s point of view) traffic with a non-allowed source MAC address will be dropped. When carrying out maintenance that results in a change of MAC address (such as swapping equipment), a new MAC address must be learned or set for the switch port, and the old MAC address must be removed. The AMS-IX NOC will allow extra MAC addresses at the port until the maintenance has been completed. This should be done before starting the maintenance to prevent outages for the customer. The procedure for this is: • Contact the AMS-IX NOC before commencing with the maintenance, either by e-mail (during office hours) or phone (during office hours or outside office hours for emergency ma
