What is the procedure for cards reported lost or stolen?
A. If the cardholder is in India, he should at once contact the toll-free help line no. 1600112211, to report the loss of card. If he is abroad he can contact the help line through telephone no. 0091-124-2345141. The help line will ask additional information about the cardholder viz. Father?s first name, mother?s maiden name, Date of birth, year of passing secondary school examination, year of marriage to ensure that the caller is the card holder and communicate to the Switch centre for blocking of the card. Q.18 Is Bank responsible for the refusal by any Merchant Establishment (ME) or Point Of Sales to accept or honor the card? A. No. Nor shall the bank be responsible in any respect for the goods or services supplied to the cardholder. Internet Banking www.onlinesbi.com is the Internet banking service of the State Bank of India. India’s Premier Commercial Bank. Smart products for the smart customer. If you?re a customer of our Bank and if your Branch is e-nabled then you?re on to beco
