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What is the post-sales process?

post-sales process
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What is the post-sales process?

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Once the project is agreed upon, based on the size & terms of the project, we then request for a detailed design document (or, if the need arises, we carry out the requirement analysis for you) and freeze the scope of the work in consultation with you. We derive the functional specifications & technical specifications after freezing the scope. After which, we provide you with a development schedule & milestones in accordance with the overall time schedule agreed. The actual development is then undertaken. Once the project is accepted & undertaken, we assign it to a Project Manager/Coordinator & intimate the contact details to you for further communication. We also create an FTP area on a server (either on your server or on our server, as per the mutual convenience). The necessary data/content/copy/images etc. is exchanged through this FTP area. If the internet connectivity is not feasible at your end, we also exchange the same through e-mail. The progress reports are submitted to you o

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