What is the policy on returned images?
Under the distance selling Regulations, if you have received goods and have simply changed your mind about purchasing them, you may return goods for credit subject to the following conditions: • You inform us within seven working days of receipt of the product(s) • You pay the return delivery charges. • Goods are returned in a re-saleable condition and in their original packaging • Goods are not a ‘Your Photos’ or ‘Personalized Art’ item.(see below for details) ‘Create Your Photos & Personalized Art items ’ All artworks are provided as a bespoke service to the client on a one to one basis, based on the designs shown on this site. You, as the customer give the artist responsible full creative title to recreate the said artwork based on your size and style requests to the best of his/her ability. Due to the bespoke status of these artworks, items that are delivered as described and in good condition may not be returned but damaged items will be exchanged free of charge. We reserve the ri