What is the policy on refunds for license key driven software?
Most of our license key driven software is available for free download. The idea behind this is to allow a reasonable time to asses the products suitability to your needs. At the end of the trial period (usually 21-30 days), if you are convinced of its value you may purchase a full activation key. Providing the trial period allows a risk free period in which you can decide on the products value to you. The reason for the trial period is to replace the standard money back guarantee received on many products. As many people who have shopped online know, refunds can be slow and often cause the customer to incur credit card interest while waiting for the refund to be processed. In providing a risk free trial period, we are maintaining the benefit of the money back guarantee (which is a risk free period), while also eliminating the need to pay money up front. Our experience has demonstrated that this is even better than a money back guarantee, because it means you don’t have to pay up front
