What is the policy in case of rain, cold temperatures or high wind?
THE INFLATABLE BOUNCERS MUST NOT BE USED WHEN WET INSIDE, CURRENTLY RAINING, THE TEMPERATURE IS LESS THAN 45° FAHRENHEIT, OR WHEN WINDS EXCEED 25 MPH! THIS IS A VERY IMPORTANT SAFETY ISSUE! If it starts to rain and the inside of the bounce gets wet, everyone should exit the bouncer, the blower unit should be turned off at the unit, and then unplugged. The bounce unit becomes very slippery and dangerous when wet. Once the rain stops, plug the blower unit back in and turn it on. You can wait for the unit to dry or dry it with towels. Once dry, the bounce should be once again safe to use. We are very fair with our weather policy. We strive to always do the right thing. Please call us at 203-528-8884 if you have weather related questions once your unit has been set up. No refunds will be given once the inflatable has been set up.
