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What is the policy if AT received does not meet my needs or is not functioning?

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What is the policy if AT received does not meet my needs or is not functioning?

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If you have received inappropriate technology, immediately contact CAP customer service for information on the CAP exchange policy. Your CAP customer service can be reached at 703-681-8813 ext. 6016 or via email at CAP@tma.osd.mil.

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