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What is the policy for expiration?

expiration policy
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What is the policy for expiration?

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When I checked my Track page, I noticed that some of my deliveries were “expired”, probably because the receiver had not picked them up. I think this is a great feature for security reasons. However, I was not able to find the exact date that the delivery expired. What is the policy for expiration? Deliveries that have not been picked up within 21 days from the date of creation expire. Notifications are mailed to both parties (sender and recipient), as long as both have enabled the feature “Send email reminder for deliveries not picked up” on their Options, Account Settings page. This setting is on by default for all new accounts. Seven days after the delivery is created, HyperSend emails a reminder to the recipient(s) who have not yet picked up the delivery and to the sender of the delivery. After 14 days, a follow up notification is mailed. Finally after 21 days, the delivery expires. At this point, the sender’s Track page and the recipient’s Pick up page will reflect the delivery’s

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