What is the penalty if a class is cancelled within the 5 business days?
If there is a waitlist, the training seat will be given to someone on the waitlist and thus there will be no penalty to the Government. If there is no waitlist, the Agency must provide an alternate to attend the training. If no alternate is available to attend the training, then Verizon Business will count the empty seat against their maximum number of free attendees for classroom training.
