What is the overage fee on calls made beyond the free calls provided each monthly?
The number of free calls per month is set up to cover basic calling needs and most testing. Should a large incident require more calls than provided free, then each call over the free amount is charged at a rate determined in your contract. The larger package you purchase the less expensive the calls are. Calls over the free amount in the large packages that include mapping are 20-cents per emergency call and 10-cents per non-emergency call. It should be noted that should an incident occur that causes a client to use more calls than provided as free, then the responsible party for the incident would normally cover this overage cost.
