What is the ordering process for the tents?
Once you have decided what and how many tents you require, a set of drawing of the said tent/s will be exchanged for the customer to approve and custom changes and all openings. Once approved an invoice will be generated for the total cost of the tent/s and sent to our customer with the payment terms. The payment terms are usually 75% down at the time of placing the order. Freight costs are due just prior to dispatch of the tents from the factory. The 25% balance is due on proof of dispatch. All orders are only processed into production after the down payment has been received. We accept direct wire transfers and certified checks. We do not accept credit cards or LC’s. Note that all sales are final.
