What is the ordering procedure and return policy?
To place an order, you can phone us, email us, fax us, write us a letter or use our secure online ordering system (just follow the links from the products page). All we need is your credit card # and expiration date, your contact information and shipping address, your x-seam measurement(frame size), and the accessories desired. If the trike is not in stock, we take a $500 deposit when you place your order. We then bill the remainder just prior to shipping your trike. Cashiers checks are welcomed. Personal checks are OK too, but can take 14 days to clear before shipment. We do have a 30 day return policy. If you order a trike, and are unsatisfied for any reason, we will buy it back from you for just 5% off your original purchase price less any shipping charges and damage. The returned trike must reach us within 30 days of our ship date. Please see our warranty/ordering page for more details.
To place an order, you can phone us, email us, fax us, write us a letter or use our secure online ordering system (just follow the links from the products page). All we need is your credit card # and expiration date, your contact information and shipping address, your x-seam measurement( to determine frame size), and the accessories desired. Cashiers checks are welcomed. Personal checks are OK too but can take 14 days to clear before shipment. We do have a 30 day risk free return policy. If you order a trike, and are unsatisfied for any reason, we will buy it back from you. However, if the trike or product has been damaged in any way (this includes general wear and tear), we reserve the right to charge the customer for the damages. The returned trike must reach us within 30 days of our ship date. The 30 day risk free policy DOES NOT apply to those who get the chance to test ride in our showroom. The TerraTrike risk free program does not apply to our dealers. Our dealers have their own
