What is the official ITIL V3 Qualification Scheme?
You can find the official ITIL v3 Qualification Scheme here. ยป back to top 2. What are the key differences between V2 and V3? There is a greater focus on the strategy of IT within an organization and on continual improvement. The emphasis in the new books is that processes alone are not enough to guarantee business success. Processes have to form part of the overall strategy of the business, and have to be directly linked to business outcomes, to be effective. The lifecycle in the new books shows how this can be achieved. In addition, there are some significant differences in the format. The previous eight books are being replaced with 5 new books covering the IT Service Lifecycle. However any changes to the basic processes are not very radical.
