What is the obligation of the operator in notifying the excavator of a cleared ticket?
• The law states that an “all clear notification” is required for operators of Tier 1 facilities, (gas, electric, phone, cable tv). Staff interprets this requirement to mean the operator must make a reasonable attempt to notify the excavator using the information the excavator provided in his request for locates. Staff considers a phone message, fax, email, etc as acceptable means of providing notification. If the phone message is unable to reach a representative of the excavator, Staff considers two attempts to be an acceptable effort to reach the excavator. If the operator is unsuccessful in contacting the excavator directly, the operator should keep records to indicate an attempt was made. • If I am told by Kansas One Call that five utilities have facilities in my excavation area and I only see markings from three, and I have not been notified the other two are clear in some fashion, what am I supposed to do? If the facility owner doesn’t call me to tell me the area is clear, can I
Related Questions
- How many positive response attempts is an operator required to make to an excavator in order to satisfy the requirements in §18.3(b)?
- How many positive response attempts is an operator required to make, to an excavator, in order to satisfy the requirements in 18.3(b)?
- What is the obligation of the operator in notifying the excavator of a cleared ticket?