What is the “number one” statement NOT to make to the grieving family?
Most individuals will indicate that the statement, “I know how you feel” is the most irritating. Most of us would prefer to hear what our loved one meant to you. If you did not know the deceased person it is helpful to say things like: “I’ll be thinking about you.” It is also appropriate to say, “I’ll call to check on you,” if you plan to do so. It is important to follow through on offers of assistance rather than simply making the statement at the time of the services. Many families will find the need for assistance once they have begun to “settle down” after the services. Your offers to help could mean a great deal to them at this later time. Acts of kindness toward a grieving family do not have to be grand gestures, but rather sincere gestures of help on many levels. Some examples of such acts are: mow the grass, purchase groceries, change the oil in the car, baby-sit, provide a meal, or provide transportation. Avoid telling the family to “Call me if you need anything.” Generally, w
