What is the North Hill Service Desk?
• The Service Desk for all participants is in the Lobby of Queen Anne’s Hall (301-314-4455). It is staffed 24 hours/7 days to perform a variety of functions. The main purpose is to ensure your comfort but it is also a 24 hour emergency contact center and information hub. Annapolis Hall is the place to: • Pick up any telephone messages and mail • Report maintenance/other problems with your room • Report lost keys or get a spare key if you are locked out What about keys? • At orientation check-in, you will be issued a student id that will have a barcode cross-referenced to your residential hall. Access to the residence hall is regulated by electronic access through your student ID or your university meal card. You will receive a regular metal key for access to your dormitory room. If you lose your key you can get a spare from the Queen Anne’s Desk. For safety reasons, if you do not find your original key within a set timeframe, your lock will be changed and your account will be billed $8
• The Service Desk for all participants is in the Lobby of Queen Anne’s Hall (301-314-4455). It is staffed 24 hours/7 days to perform a variety of functions. The main purpose is to ensure your comfort but it is also a 24 hour emergency contact center and information hub. Queen Anne’s Hall is the place to: • Pick up any telephone messages and mail • Report maintenance/other problems with your room • Report lost keys or get a spare key if you are locked out What about keys? • At orientation check-in, you will be issued a student id that will have a barcode cross-referenced to your residential hall. Access to the residence hall is regulated by electronic access through your student ID or your university meal card. You will receive a regular metal key for access to your dormitory room. If you lose your key you can get a spare from the Queen Anne’s Desk. For safety reasons, if you do not find your original key within a set timeframe, your lock will be changed and your account will be billed
