What is the need rating if the service user says they still experience some difficulties, despite receiving help?
If the service user perceives the intervention as reducing the problem to a moderate level then the need rating is 1 (met need), or if they perceive the problem as still being serious then the need rating is 2 (unmet need). If in doubt, ask whether they see the problem as manageable with the current level of help. The difference between a met need and an unmet need may be a matter of judgement, and the judgement of the staff and the service user may differ.