What is the mystery of the reappearing spots?
A. Most spots that reappear after a cleaning are usually caused by sugary residues such as soft drinks, sugary syrups, detergents, oily substances, or soaps that have been spilled into the carpet. They appear much smaller on the surface of the carpet, but are in fact usually 3 to 4 times larger under the carpet, in the pad. During a routine cleaning the technician will remove the spot from the surface and all will appear to be clean. As the carpet dries the moisture wicks up to the surface and then out into the air. When there is something spilled down into the pad it will pick up during the drying process (after the technician has left) to the surface of the carpet thus becoming the reappearing spot. These spots can be removed by eliminating the sticky source, from the padding with extensive cleaning and rinsing in a much larger area around a spill. In some cases a transfer process may be required. It is very important to always notify the technician any time you have a spill, especia
