What is the Mural SaaS Maturity Framework™?
The Mural SaaS Maturity Framework contains 40 Key Success Factors™ (KSF) that are designed to assess maturity and readiness across 5 Key Process Areas (KPA) of success for SaaS. The 5 KPAs are: • Business & Financial Management • Application Architecture Readiness • Hosting Architecture Readiness • Operations/Support Readiness • Go-to-Market Effectiveness Within each Key Process Area, 8 Key Success Factors map to a maturity model that scores the company on a scale from 1 to 5 for each KSF. Each level of maturity in turn provides the them with proven best practice guidance for moving to the next level of maturity. The Key Success Factor’s continuous and iterative methodology of assessment, planning, and execution ensures Microsoft Partners choose “right-size” investments in their SaaS offering — ensuring that the right levels of maturity are reached “just-in-time” and avoiding the scenario where the company over-invests in areas that don’t require high levels of maturity early in the li
