What is the Multifactor Authentication Process?
To protect your personal information, we use a Multifactor Authentication Process. If you are a first-time user or have not previously done so, you will be asked to set your Personal Security Data and provide information only you will know. After you supply all the information requested, including your email address, an image will be pre-selected for your enrollment (you may change it later). You will be asked type in a phrase about the image that is meaningful and distinctive. Finally, you will be asked to choose three (3) challenge questions from the drop-down menus and type in your personal answers to all three (3) questions. For more information about online security, please visit Your Security.