What is the Motor Codes Advice Line?
Subscribers and consumers can call the Motor Codes Advice Line (MCAL) free on 0800 692 0825. Consumers can call MCAL for general enquiries, seek advice about the service they have received from a Subscriber or to register a complaint. MCAL will assess the enquiry/complaint and provide appropriate advice and assistance. Alternatively consumers can submit an enquiry and/or complaint online. Subscribers can also call MCAL for support and guidance in the event of a dispute, as well as for any subscription enquiries and for ideas on how to get the most of their subscription.
