What is the most important skill a Secretary need to possess in order to perform beyond expectation?
Most important skill would be “organized”. They don’t waste time looking for items. Tasks are completed in a timely fashion. This helps with multitasking. Organized people usually keep detailed accounts of history, etc. Since you only asked for one item I would say it’s definetely being organized. English (written and oral) is another important skill of any organization. That could really bring you up in the work force also.
Patience, good organisation , good diary practise, pleasant , dress well, cheerful voice , a feeling of knowing you are on top of it all , confidence , the ability to absorb the crux of what may be asked of you, good typing skills, filing skills , knowing where everything is that maybe wanted, probably gleaning knowledge from other sources be they possible problems for your boss, before he is hit with them from another direction, being the right hand person and show your loyalty to him, do not do a John Prescott secretary, stint , they then think you are a tart and will find away to get you out without, to much fuss, to conclude, just make yourself indispensable.
To be a competent secretary, you will need to learn how your boss works, what his/her role and objectives are within the company, what correspondence, telephone and personal enquiries he/she would like you to refer to him/her, or whether he/she prefers to take his/her calls at certain times of the day. Knowing these sorts of things will make your job easier too. The idea is to save your Manager time with the daily routine matters and be as helpful as you possibly can! also being helpful trustworthy, reliable,honest, confidential, organizational skills,immaculate appearance,good communication skills,good telephone etiquette,ability to take instructions and carry them out, ability to type speedily and accurately !
One of the most important things i have found is learning how your bosses mind works, and knowing his personality, this is the first step of being a good secretary to someone. you need good word processing skills, a polite and professional manner, you need to be able to multi task have good organizational skills and also be able to prioritize your work. there is a lot that goes into being a good secretary, and as i started out my career as a junior secretary and have worked my way up to being the personal assistant(another term for personal secretary) to the managing director of a company, i know that when you work to the best of your ability and show that you are flexible and willing to work and learn new things you will progress well in your career.
