What is the monthly service charge and why is SRP raising it for Basic Plan residential customers?
The Monthly Service Charge helps pay for fixed, recurring portions of SRP’s electricity service that occur every month, regardless of usage level. These include billing and collections, metering, meter reading, customer service, and distribution facilities (electrical equipment, wires, and service drops). SRP is setting the same Monthly Service Charge across the residential price plans, because the underlying costs are the same.
Related Questions
- SafeShield is part of my Terminix Pest Control Plan. Can I tell you to keep the product and reduce my service charge by this amount?
- How does the new basic service charge and expanded calling area plan compare to services and rates available elsewhere?
- Can I charge customers, or recover costs, for dealing with complaints before the Financial Ombudsman Service?
