What is the meaning of A, E or C printed next to the Current Meter Reading?
The A next to the meter reading means that this is an actual read, while the E is a system estimate and C is a manual estimate. Occasionally, the meter reading equipment does not transmit a valid read and the Billing Office estimates a bill. However, if you have more than two estimates in a row, you should contact the Service Department at 617-796-1640 Mon-Fri 7AM-3PM to make an appointment to have your encoder repaired.