What is the MBNAs new credit card service?
MBNA card holders simply text ‘Bal, ‘Trans’ or ‘Bill’ to a dedicated short-code number, 83838, and within seconds will receive details about their balance, payments and transactions. The company noted that the service is available to customers across all its products, thought to be about 5 million people in total. Credit card information at your fingertips Ian Craig, sales, service and operations executive at Bank of America Europe Card Services, which operates the MBNA brand, revealed that the texting tool is one of a number of new initiatives the company plans to roll out in the coming months. He explained that the main motivation for developing the service was the fact that consumers are increasingly seeking more control over their finances “in a way that fits their lifestyles”. “Newer technology, including mobile phone functionality, SMS, the internet and voice recognition systems, are transforming the way our customers expect us to interact with them,” he said. “With this service,
Related Questions
- Do I have to enter my credit card information each time I submit an Integrated Querying and Reporting Service (IQRS) query?
- Do I use (TR-K) Gateway Credit Cards Report or (TR-P) Credit Card Service Capture and Invoicing of Prepay Orders?
- Are there any service fees associated with a credit card donation?
