What is the maintenance schedule and advice for ASP customers?
There are three major differences in procedure for ASP customers, since ASP Support routinely maintains the ASP servers: • If you are an ASP customer, you may need to contact support to schedule a backup and day-end procedure, depending on when you plan to do year-end. • If your fiscal year-end does not coincide with the calendar year-end (December), NOTIFY ASP SUPPORT so we can run your normal month-end procedures at the end of this month. (We do not run normal month-end procedures for customers who are closing their books, because your year-end procedures duplicate the related month-end functions.) • Some of the month-end procedures are different, including the steps and conventions for renaming and merging sales journals, since ASP Support routinely maintains sales journals after year-end. DDMS customers on the ASP platform receive separate instructions via email (Year-End Hints for ASP Customers) to reflect unique procedures. The Special ASP Edition of the Year-End KeyOps includes
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