What is the level of detail required of an agency, when reporting on multicultural policy and services implementation in its Annual Report?
When reporting in their Annual Reports, all NSW public sector agencies are required to detail: • progress made in implementing the agency’s multicultural policy and services in the past year; and • key multicultural strategies proposed for the following year. In order to ensure public accountability, the agency should at the very least identify specific strategies undertaken and measurable outcomes achieved when reporting. The agency should also include timeframes for implementation when reporting forward initiatives. Some agencies have limited responsibilities under the Multicultural Policies and Services Program, as they employ few staff and do not provide direct services to the community. Such agencies are still required to report on their multicultural activities, and may include strategies such as: • provision of interpreter services and language support to clients working arrangements which respect and accommodate cultural and religious difference; • a statement of commitment to
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