What is the KTS Support Line and who can access it?
The NSW Government has established a telephone support line to assist non-government organisations (NGOs) with the changes under Keep Them Safe. It is called the KTS Support Line and is a transitional service for the first six months of the new system. The KTS Support Line operates 8am to 5pm, Monday to Friday (excluding public holidays). The phone number is 1800 772 479. The Support Line is for mandatory reporters in the non-government sector (including non-government schools) and General Practitioners.