What is the Knowledge for Tour Guides e-learning program?
In the past Parks Australia and the traditional Aboriginal owners of Uluru-Kata Tjuta National Park and Kakadu National Park have been running park-based Tour Operator Workshops/Seminars for people interested in having accurate, culturally appropriate knowledge of these parks. While these three-day workshops have proven very popular and successful, they could not fully satisfy the demand for training. Also, there was evidence that some tour guides were not providing visitors with accurate information. As a result, Parks Australia and Charles Darwin University (CDU) have developed an entry-level tour guide training package to be delivered through CDU using a range of interactive, flexible learning tools, including a CD ROM with audio and visual learning aids, and an online discussion forum available through Learnline. The course is also available in print format or it can be delivered face to face by special arrangement with CDU. This entry-level training covers the key areas of visitor
