What is The Keynote E-Banking Web Transaction Performance Index, and how is it measured?
The Keynote E-Banking Web Transaction Performance Index shows the median response times and success rates for performing a standard home E-Banking transaction (log on, display account balance, log out) on selected banking Web sites from the ten largest U.S. metropolitan areas (Boston, Chicago, Dallas, Detroit, Houston, Los Angeles, New York, Philadelphia, San Francisco, and Washington, D.C.) on high-speed links attached to key points on the largest U.S. Internet Service Provider (ISP) backbones. The published Index is based on measurements taken every hour between the hours of 8am and midnight Eastern Time, Monday through Friday. Keynote subscribers receive 24/7 measurement components (DNS lookup time, TCP connect round-trip time, etc.) for all the individual sites and the aggregated measurements. Subscribers can also investigate performance based on city, backbone, or agent using the advanced MyKeynote data portal. The Keynote E-Banking Web Transaction Performance Index is measured by
