What is the job of the Customer Feedback Centers System Administrator(s)?
The administrator is responsible for setting up your Customer Feedback Center, which means managing and/or adding users and establishing their roles, configuring system options, adding and creating forms, surveys, news, mass emails, Knowledge Base articles, files and documents, forums, user policies, forms workflow, message templates, and optional program information. These tasks can frequently be completed in just a few minutes or hours, depending on the task. The administrator can also define reporting rights, access, as well as data importation and exportation.