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What is the ITG Help Desk? How is it different from the labs?

April 26, 2017different help desk itg Labs

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What is the ITG Help Desk? How is it different from the labs?

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Help Desk • The Help Desk can… • Troubleshoot/fix your desktop or laptop. • Install supported software such as Adobe Contribute. • Setup your new computer and migrate your files to it. • Answer any other help-related questions you might have. Labs • The Labs/Resource Assistants can… • Check-out/deliver/pick-up projectors, laptops, speakers, headphones, and other equipment. • Put print credits in your account. • Assist you with work in the labs (Quantitative, Qualitative, Ada’s). • Give you access to the 24-hour Ada’s lab.

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Help Desk • The Help Desk can… • Troubleshoot/fix your desktop or laptop. • Install supported software such as Adobe Contribute. • Setup your new computer and migrate your files to it. • Connect your computer to the GGSE Public wireless network. • Answer any other help-related questions you might have. Labs • The Labs/Resource Assistants can… • Put print credits in your account. • Assist you with work in the labs and classrooms.