What is the Independent Privacy Ombudsman?
Reviewing the details of member privacy complaints objectively, impartially, and in a timely manner is important to us. Therefore, we have appointed an independent, outside Privacy Ombudsman. Law Professor Paul Schwartz, noted privacy expert and advocate, is empowered to investigate all privacy complaints, gather the facts, and respond to members, as well as to post responses publicly and prominently on our website. He will also provide Clear’s management with recommendations for resolving disputes in keeping with our Privacy promises. If you have a complaint about our privacy practices, please contact Professor Paul Schwartz.