What is the incumbent model of doing IT Infrastructure Management?
The Fortune/Global 500 companies have traditionally either managed the IT Infrastructure in-house or outsourced it an external service provider. For outsourcing they have taken recourse to the ‘Total Outsourcing’ model practiced by the Global IT vendors. their proposition entailed a third party service provider taking over the entire IT assets of an organization and delivering it through a combination of sites. This ‘lock-stock-and barrel’ approach resulted in complete loss of control and flexibility on the part of the CIO. In the post 9/11 world of dynamic business cycles, such a model offered many challenges to CIOs and paved a way for new engagement models like our hugley popular co-sourcing approach with its underline on flexibility.
