What is the importance of good customer service and communication skills at a work place?
Most employers expect you to have both skills. Good customer service skills are beneficial in dealing with their customers but also in dealing with other employees (your internal customers) it shows that you know how to be professional. Good communication skills is important because they need to know that you are capable of communicating your needs, wants, etc. Also, communicating with your co-workers is essential when working on a team.
