What is the impact to a Customer of CertaPro Painters being franchised?
Consistency and procedures. With CertaPro Painters, as with all good franchise systems, the development, training, and implementation of Standard Operating Procedures (“SOP”) is a Core Competency. This skill translates into a consistency of execution (service and product) for their customers, whether in a single market or across the country. CertaPro Painters has a National Accounts department that centrally coordinates its efforts with a single point of contact for their customers.
