What is the identity verification process?
mySharp’s identity proofing process is designed to protect patient privacy and prevent identity theft. It requires you to answer a set of specific questions before gaining access to your records for the first time. We are working with a national credit agency to verify your identity. This agency selects questions based on information found in public and semi-public records. Sharp HealthCare will never see your answers. If the agency is unable to verify your identity through this process, we will ask you to present identification in person in order to sign up for a mySharp account. After going through the identity verification process, you may notice an inquiry on your credit report. This type of inquiry is known as a “soft inquiry.” It occurs when a business checks your credit for reasons not involving a credit application. This “soft inquiry” is not viewable to lenders and will not affect your credit score.
