What is the HOMELINK order entry process?
We recognize each of our clients’ needs vary, so our system is designed to maintain maximum flexibility to accommodate these needs. HOMELINK’s referral process Certain minimum information is required for all orders (e.g., patient, billing, and delivery information). We will contact, as necessary, the physician, discharge planner or patient. If a payer needs specific information for claims processing or reporting, we will gather it at this time. • The Case Manager/Adjuster/Claims Examiner or other referral source, contacts our HOMELINK Patient Care Coordinator via telephone/e-mail/ internet/fax requesting needed services & equipment. • HOMELINK arranges all services and equipment with the local provider closest to the patient’s location. HOMELINK will use a specified provider if requested as long as they agree to the contracted rate and the provider can verify licensure. HOMELINK confirms arrangements and validates quality of services delivered with both provider and patient (“Follow-up
