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What is the help desk support level provided to subscribers?

April 26, 2017help desk level provided subscribers support

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What is the help desk support level provided to subscribers?

1 Answer

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Posted

The MSSO help desk will provide year-round coverage help desk support in English for subscribers. The help desk will answer questions regarding MedDRA MSSO products and services including but not limited to: subscription information, MedDRA scope and structure, MedDRA versions and release schedules, general terminology questions, User Group information, change request information including maintenance rights, supplemental terms/changes information.