What is the HCNN?
The HCNN is an online service designed to improve the speed and efficacy of the delivery of U.S. Food and Drug Administration (FDA)-mandated Patient Safety Alerts to physicians, prescribers and their staff. By accelerating delivery of these important Alerts, the HCNN protects patient safety and reduces medical liability. Alerts (also known as “Dear Doctor Letters” or “Dear Health Care Professional Letters”) are currently sent to prescribers on paper via traditional U.S. mail – a slow, error-prone process. Snail mailed safety Alert letters are frequently delivered to prescribers along with large volumes of marketing materials, which dilutes the efficacy of the time-sensitive Alerts and delays the arrival of these important notifications. In some cases, Patient Safety Alerts may never reach the intended health care professional at all. Since the HCNN uses a dedicated online network as the Alert notification vehicle, prescribers can have confidence that they will receive recall Alerts qui
