What is the Guest Assistance Card, or GAC?
The Guest Assistance Card (GAC) at Walt Disney World is also called the Special Assistance Pass (SAP) at Disneyland. Both refer to the basically the same thing. The GAC used to be called the Special Assistance Pass. The name was changed to Guest Assistance Card a few years ago because some people thought it was a “front-of-the-line” pass, which caused some confusion between guests and cast members. Some people think there is a back door into most rides that they will get to use if they have a GAC and that’s almost never the case — many attractions have mainstream access. Always ask the Cast Members at the attraction how to proceed, and please do not expect front-of-line access. The GAC is not used to jump the lines, it is used to help special needs travelers get access to attractions that they would otherwise not be able to see due to health, mobility, or major developmental and psychological issues. You may be allowed to bypass the lines, but you should still expect to wait. Examples
