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What is the future of Call Center market in the USA and Europe?

April 26, 2017Call center Europe future market USA

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What is the future of Call Center market in the USA and Europe?

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The call center operations market will grow 21% annually, from $7 billion in 1998 to $18 billion in 2002. The number of call center reps in Germany will rise from 65,000 in 1997 to 148,000 in 2003. The number of call centers in Europe will grow from 12,750 in 1999 to 28,289 in 2006.